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Jitbit HelpDesk 5.4.1
Program Specifications
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| Version: |
5.4.1
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| Size: |
2.80 MB |
| Publisher: |
JitBit Software |
| Date Added: |
Feb 4, 2011 |
| License [?]: |
Demoware (USD$349.00 to buy) |
| Operating System: |
Windows XP, Windows Vista, Windows 7, Windows 2008, Windows 2003, Windows 2000 |
| Requirements: |
ASP.NET 2.0, MS SQL-server 2005 or higher (or MSDE), IIS Server |
| Download Links: |
Download Jitbit HelpDesk
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BumperSoft Editor's Review Status:
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Publisher's Description of Jitbit HelpDesk
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" Web-based help desk software to track your customer's issues and it fully integrates with your email. "
- From JitBit Software
Web-based help desk software that is NOT priced "per technician". Tracks your customers' issues, fully integrates with your email.
Why Jitbit Help Desk?
* Extremely cheap helpdesk software - only $349 for a single installation (unlimited users and technicians) or $699 for the source-codes. All contracts include free upgrades within one year and discounted upgrades afterwards.
* Email integration - instantly turns emails into help-desk tickets, and sends out automatic email notifications to both users and help-desk technicians.
* Integrates into your website - generates a support-widget code for your website. Just copy-paste two lines of javascript to your webpage and thats it - you have a support form on it.
* Unlimited - similar web-based software is priced $100-200 "per seat", while Jitbit is unlimited.
* Extremely Easy for both users and help-desk technicians. Takes seconds to setup (run the installer and start working in seconds).
* Reliable - most advanced technical platform: Microsoft ASP.NET and MS SQL Server
Helpdesk key features:
* File attachments - post documents, screenshots and PDFs.
* Asset management - track your assets, assign it to your users
* Knowledge base and Reports with an option to export to Excel
* Secure - different user roles and security permissions (technicians can be assigned to different areas, no customer sees someone else's data, etc)
* Flexible - possible Windows-integrated authentication - integrate Help-Desk with your existing Active Directory users catalog
* Multilingual - Help-Desk is easily localizable to other locales and languages using ASP.NET resources. English, German, Norwegian, Danish, Dutch, Swedish, French, Italian, Spanish, Portuguese, Russian, Hebrew, Arabic, Hindi languages are included.
* Source codes - C# source codes available for developers
Limitations in downloadable version
"Powered by" label; No search and notifications.
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